When the received container seal, carton count, weight, SKU mix, or packing list does not match the supplier records, the dispute depends on a careful chain-of-custody file — not just a complaint that goods are missing.
Save container photos, seal numbers, delivery receipts, warehouse intake reports, pallet counts, weight records, and inspection videos before repacking or resale.
Line up the purchase order, invoice, packing list, bill of lading, customs entry, forwarder records, and supplier communications.
Entity names, exporter records, factory roles, and payment beneficiaries should be consistent before translating exhibits for a China service package.
A missing-goods or wrong-quantity case can fail if the buyer cannot show where the discrepancy appeared. The record should distinguish supplier short-shipment, loading error, carrier issue, warehouse receiving error, customs problem, and post-delivery handling.
This page deepens the supplier-dispute evidence cluster by focusing on physical custody proof: seal numbers, carton counts, weight records, photographs, warehouse intake notes, and forwarding records that can support damages, jurisdiction, service, settlement, and recovery strategy.
Collect container seal photos, unloading video, warehouse receiving reports, packing list, commercial invoice, bill of lading, customs entry, forwarder communications, carrier records, purchase order, payment proof, defect or shortage notices, and supplier responses.
Before filing, the complaint exhibits, translations, defendant names, Chinese addresses, and service package should tell one consistent story. That consistency helps protect default practice, settlement leverage, emergency motions, and asset-recovery strategy.
Do not rely on one invoice or one English trade name. Cross-check the Chinese legal name, payment beneficiary, exporter, factory, forwarder, and shipping documents before naming defendants or translating service exhibits.
Contracts, invoices, payment records, shipping records, warehouse or inspection records, supplier communications, and Chinese entity details usually matter most.
Yes. Defendant identity, exhibit translations, Chinese addresses, and service records should line up before a U.S. lawsuit is served in mainland China.
Shipping, payment, and warehouse records can disappear quickly. Early preservation strengthens settlement, default, injunction, and recovery options.